FAQ — Your Questions About Auto Repair, Answered
Everything You Need to Know About Our Services, Process & Policies
1. What services does E&E Auto Service offer?
We provide a wide range of auto repair and maintenance services for gas, diesel, and EcoDiesel vehicles, including:
- Brake repair & replacement
- Lift kit installation
- Fleet vehicle servicing
- Suspension & electrical repair
- Air conditioning repair
- Diagnostic & engine repair
If you have a specific issue not listed, just contact us — we’ll let you know if we can help.
2. Where are you located and what are your hours?
Address: 19020 N Indian Canyon Dr Suite A, North Palm Springs, CA 92258
Main Phone: (760) 850‑7776
Office Phone: (760) 671‑9500
Hours:
• Mon – Fri: 8:00 am – 5:00 pm
• Saturday: 8:00 am – 3:00 pm
• Sunday: Closed
3. Do you service both gas and diesel vehicles?
Yes — we specialize in servicing gas, diesel, and EcoDiesel engines. Whether your vehicle is gasoline-powered or runs on diesel, our technicians have the expertise and equipment to diagnose and repair it.
4. Do you offer work on commercial fleets?
Yes, we do. Our fleet services are designed to support businesses with multiple vehicles — from routine maintenance to more complex repairs — so your operations can run smoothly without downtime.
5. Is there a discount for first-time customers?
Yes! We offer a 10% discount for first‑time customers to welcome you and let you experience the quality and reliability of our service.
6. How do you quote and charge for repairs?
- We begin with a detailed diagnostic inspection to pinpoint the issue.
- We provide you with an upfront estimate before proceeding.
- If additional work is needed beyond the estimate, we’ll contact you for approval first.
- We strive for transparency — no surprises in your bill.
7. How long will repairs take?
The time depends on the nature and complexity of the repair. Routine services (e.g., brakes, fluid changes) may take just a few hours, while major engine or electrical work can take longer. We’ll give you a time estimate when we assess your vehicle..
8. Why choose E&E Auto Service over other shops?
- Over 25 years of experience in the Palm Springs region.
- Expertise in diesel and specialty vehicles
- Transparent pricing, open communication, and no surprise fees
- Family-owned, community-centered approach
- Service for both personal and fleet vehicles
Have any more questions?